FAQ

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Scheduling Your First Visit

You can request an appointment on the website by clicking "Appointments." Click the link "Book an Appointment" to book an appointment online. Please select "Initial Evaluation" for your first visit. You may also submit a contact form, email alignptga@gmail.com, or call us at 678-671-6114 to book an appointment. You will be emailed an appointment confirmation and paperwork. Please fill out paperwork that is sent to you, then send it back. 

Arriving for Your First Visit

Please arrive 10 minutes early to your initial evaluation appointment. Bring your paperwork if you were not able to send it back electronically. Bring any imaging studies (X-ray, MRI) on the disks if you have them or as paper copies. If you have a physician referral or prescription, please bring it. We can see you without a referral if you do not have one. You can also send us the referral or x-rays ahead of time to: alignptga@gmail.com or fax to us at 855-655-5261. Wear comfortable clothes (or bring comfy clothes to change in to when you get here).  We are located at 3400 McClure Bridge Rd in Duluth. It is a complex of small yellow buildings - Building D, Suite A. There is abundant free parking located immediately in front of and behind the building. We share Suite A with The C.H.A.M.P. Clinic. When you enter the waiting area through the front, the door to Align Physical Therapy will be on your right. 

What does the Initial Evaluation Consist of?

The evaluation is a great opportunity for your physical therapist to get to know you - what makes you special, your concerns, and your goals. There will be a detailed history taken by your practitoner, a physical examination, and ample time set aside specifically to explain evaluation findings to ensure you understand what is going on with your body as well as we do. We will take time to address all of your questions. Our goal for the first visit is that you will leave our office understanding what we can do to help you, and why our treatment plan is designed to help you reach your goals.

How do Subsequent Visits Work?

At the time of the initial evaluation, you and your physical therapist will discuss the treatment plan going forward and decide on how frequently you would like to be seen initially. Visits can be purchased either on a visit-by-visit basis at a competitive cash-price rate, or you can elect to purchase a package of visits - a significant cost savings for you. All visits are 100% one-on-one, private, and 60 minutes long. Treatment time is spent providing skilled physical therapy services such as: manual interventions, education, exercise, and documenting progress. A main component of our care is an individualized home exercise program which aims to decrease pain and improve your ability to meet your goals. Treatment is tailored to each specific patient and the focus of each visit is determined by collaboration between the patient and the therapist. 

Why Don't You Take Insurance?

That's a great question. The simple answer is: because it is not cost-effective for either you or us. 


The more complex answer is: it's complicated! Insurance providers do not distinguish between specialized or basic treatment; between a common and straight forward diagnosis and a more complex diagnosis.  They reimburse based on the treatment codes that are billed by the therapist at time of service. These reimbursement rates get lower each year and have made it near impossible for practices who take insurance to maintain a model where patients get one-on-one care during their whole treatment session. This reimbursement model incentivizes providers to see multiple patients at a time in order to remain profitable. The more patients you see, the more codes you can bill, the greater your reimbursement will be. It means the practice is forced to focus on numbers, not patients.


One main failure of this system is that most patients do not get a full treatment session with a provider. The patient takes time away from work or family, pays a copay or coinsurance, and is at the clinic location for an hour, but only gets a fraction of that time one-on-one with the therapist. In order to get a full 60 minutes with a therapist, you may have to do 2, 3 or even 4 sessions on separate days. That means 2, 3 or even 4 copays/coinsurance payments and time away from work or your family. With copayments rising to $50, $60, up to $75 dollars per visit, we knew there had to be more efficient way for patients to get better care, for a better price....and get better!


Our solution? Payment occurs at time of service, and you file with your insurance provider for reimbursement that comes straight back to you - no middle man, no waiting for authorization - just exceptional, personalized, compassionate, one-on-one care. Rather than paying for 2, 3, or even 4 treatment sessions to see a physical therapist for 60 minutes, choose Align Physical Therapy.  At Align Physical Therapy, all treatment sessions are always one-on-one. 

Does Align Physical Therapy Provide Schroth Intensives?

Yes! Our clinician is C1 and C2 certified and is able to provide Schroth Intensive services. This can be especially helpful for our patients that live outside the Atlanta Metro area or are coming in from out of state. For more information about Schroth intensives, click "find out more" below. Please use the contact form at the bottom of the page to request a Schroth Intensive. Or call us at 678-671-6114. We look forward to hearing from you!

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Align Physical Therapy